SOFTWARE COMPARISON 2026

Software for 24-hour live-in care agencies compared

Last updated: 13 August 2026

Ten providers, one comparison using the same criteria. Features, prices and focus areas — side by side and factual, as of August 2026.

HerzensManagement dashboard with clients, rotations and open tasks of a 24-hour live-in care agency
IN SHORT

There is no winner for everyone — there is one for each situation.

  • For agencies in Austria, Germany and Switzerland, HerzensManagement is the only one of the providers compared here that states its price publicly (€7 per client per month, €11 in the full package), automatically generates and sends rotations, documents and invoices, and also offers AI-powered search across the agency's own data.
  • For agencies with networks of sending agencies, taxi services and franchise partners that have grown over many years, the established Austrian systems ManaCare, CareOrganise and caredeskPflege are functionally very mature.
  • For agencies in Germany that work predominantly across borders, Hrily and MaidPlus cover partner billing, commissions, international transport and multi-currency logic most comprehensively.
  • If you still work with Excel, Word and Outlook today, you gain with any of these solutions — the difference then lies mainly in the price and the effort of switching.
ALL PROVIDERS

Ten providers, the same criteria.

The basis is the providers' public product pages, the Austrian company register (Firmenbuch) and the app stores, as of 13 August 2026. “Not publicly documented” means: the provider makes no public statement on this — not that the feature is missing.

HerzensManagement ManaCare - view detailed comparison CareOrganise - view detailed comparison caredeskPflege - view detailed comparison Annny - view detailed comparison CAATS - view detailed comparison Pfleglisoft - view detailed comparison Hrily - view detailed comparison MaidPlus - view detailed comparison Netaveo Care - view detailed comparison
OriginAustriaAustriaAustriaAustriaAustriaAustriaGermanyPoland / DACHGermanyGermany
Exclusively for 24-hour live-in careYesYesYesYeshome care, incl. 24-hour24-hour + nursing care / health ITYesLive-in careYesYes
Price publicYes: €7–11 per client/monthno, quotenonononononopackage model, amounts not publicno
Automatic rotation planningYespartly documentedpartly documentedpartly documentedYesYespartly documentedYesYespartly documented
AI-powered search across your own dataYesnot publicly documentednot publicly documentednot publicly documentedpartlyYesnot publicly documentedYesYesYes
AI matchingYespartly documentednot publicly documentednot publicly documentedpartlyYesnot publicly documentedYesYespartly
Document templates with placeholdersYes, 400+ placeholdersYesYesYesYesYesYesYesYesYes
Signing on a mobile phoneYesYesYespartly documentedpartlyYesnot publicly documentedpartlyYesnot publicly documented
Automatic recurring invoicesYesYespartly documentedYespartlypartly documentedpartly documentedYesYespartly
BMD export (Austrian accounting software)Yesnot publicly documentednot publicly documentednot publicly documentednot publicly documentednot publicly documentednot publicly documentednot publicly documentednot publicly documentednot publicly documented
Austria-specific fields: Pflegestufe (the Austrian care level), SVNR (Austrian social security number), subsidiesYesYesYesYespartlyYesno, German logicnot publicly documentedno, German logicno, German logic
Sending / partner agenciesnot publicly documentedYespartlypartlynot publicly documentedpartlyYesYesYesYes
Partner commission billingnot publicly documentedYespartlyYesnot publicly documentedpartlyYesYesYespartly
Multiple currenciesnonot publicly documentednot publicly documentednot publicly documentednot publicly documentednot publicly documentednot publicly documentedYespartlynot publicly documented
App for caregiversYesYespartlypartlyYesYesnot publicly documentedpartlypartlypartly
App access for relativesYes, incl. chat with translationYesnot publicly documentedpartlyYesYesnot publicly documentedpartlynot publicly documentednot publicly documented
Multi-tenant / white-labelYesYespartlyYespartlyYespartlyYesYesYes
Open interfaces / APInot publicly documentedpartlynot publicly documentedpartlynot publicly documentedYesnot publicly documentedpartlypartlyYes
Money-back guarantee6 months from go-livenot publicly documentednot publicly documentednot publicly documentednot publicly documentednot publicly documentednot publicly documentedtrial accessnot publicly documentednot publicly documented

Table scrolls horizontally. “Not publicly documented” means: the provider makes no public statement on this — not that the feature is missing.

WHO IT IS FOR

Who is HerzensManagement suitable for?

HerzensManagement is particularly suitable for small and medium-sized care and placement agencies in Austria, Germany and Switzerland that want to manage clients, caregivers, rotations, documents, invoices and communication in one central system. The platform is the same in all three countries; what is country-specific today are the Austrian master data fields including the BMD export and the GAV (Swiss collective labour agreement) weekly planning for Switzerland. What this means for your country is set out on the pages for Austria, Germany and Switzerland.

It is less suitable if your day-to-day work consists mainly of cross-border placement networks, partner commissions and multi-currency billing. Other providers in this comparison currently cover these processes more comprehensively — this is stated openly in the table further down and does not change just because it is inconvenient.

PRICE TRANSPARENCY

We are the only provider whose price is on the website.

€7 per client per month in the base package, €11 in the full package with all four modules, no setup fee, no minimum size. With all other industry solutions in the comparison, you first have to request a quote. So you can work out what your agency will pay before the first meeting.

See pricing in detail →
OUR STRENGTHS

Four things that only we offer in this comparison.

No provider in the comparison can do everything. These are the points where, based on current public information, we clearly stand apart.

Open pricing

€7 to €11 per active client per month, available to read at /en/pricing. No other provider in the comparison states a euro amount per client.

Automation that also sends

Contracts fill themselves in from the profile and go out for signature, recurring family invoices are generated and sent, and emails go out from your own sender address.

Email log in HerzensManagement: messages sent automatically from the agency's sender address

AI search across your real agency data

The system answers sample queries such as “caregivers with a driving licence” or “clients without a caregiver” in seconds.

AI search in HerzensManagement: list of results for a sample query for available caregivers

6 months money back

from go-live, informally by email, without giving a reason. A safety net that is not otherwise publicly promised among the providers compared.

TO BE HONEST

Two areas where we do not lead today.

If you work across borders with sending agencies in several countries, settle many partner commissions and invoice in several currencies, you will currently find these processes covered more comprehensively by Hrily and MaidPlus than by us. And if you run a network of taxi services, mobile services and franchise partners that has grown over more than ten years in one system, ManaCare is a very mature solution. Our focus is on the agency in the DACH region that wants to automate its administration — in Austria, Germany and Switzerland.

SWITCHING

Switch without paying twice: you only pay once your old contract expires.

Show us the cancellation confirmation from your current provider: until the end of your notice period you use HerzensManagement free of charge, and your payments only start in the first month after that — at the switching price of €4.50 per client per month with all four modules, valid for contracts signed by 31 October 2026. The regular price is €7 per client per month, €11 in the full package. We migrate your data free of charge, and you are up and running in 7 days. And if it doesn't work out after all: money back for 6 months from go-live.

Frequently asked questions

Which software is best for a 24-hour live-in care agency?
For agencies in the DACH region, HerzensManagement, from €7 per client per month, is the only one of the providers compared here with a publicly stated price, automatic rotation planning, automated sending of documents and invoices, and AI-powered search. For agencies in Germany that work heavily across borders, Hrily and MaidPlus are currently more comprehensive in partner billing and transport.
How much does software for 24-hour live-in care cost?
HerzensManagement costs €7 per active client per month in the base package and €11 in the full package with all four modules, with no setup fee. The other industry providers in the comparison do not publish prices but prepare a quote on request.
Which providers of 24-hour live-in care software are there in Austria?
In Austria, HerzensManagement, ManaCare, CareOrganise, caredeskPflege, Annny and CAATS specialise in 24-hour live-in care. In Germany, there are also Pfleglisoft, MaidPlus and Netaveo Care, and from Poland the live-in care provider Hrily.
Can I migrate my data from my current software?
Yes. We migrate clients, caregivers, contracts and documents free of charge and set up your templates. You are up and running in 7 days.
What happens if I don't like the software after switching?
For 6 months from go-live you get back 100% of the subscription fees paid, informally by email and without giving a reason. Before that, we export your data in full as Excel/CSV, including all documents.
Is there software for 24-hour live-in care with AI?
Yes. HerzensManagement answers sample queries such as “caregivers with a driving licence” or “clients without a caregiver” directly from your agency data and suggests suitable caregivers during matching. AI features are also publicly documented for CAATS, Hrily, MaidPlus and Netaveo Care.

Made in Austria. In use in Austria, Germany and Switzerland.