Features · Clients & caregivers

Every detail in one place - from first contact to contract.

Clients and caregivers as complete, structured profiles: care assessment, Pflegestufe (the Austrian care level), subsidies, SVNR (the Austrian social security number), qualifications, availability. Nothing gets lost in emails or loose files any more.

Client profile with the complete Austrian master data fields

The complete care assessment - not just name and address.

Illnesses, mobility, nutrition, continence, orientation, night-time care, household: the assessment records what the caregiver and the agency really need - standardised rather than as free text in a Word file.

Care assessment in the client profile: structured recording from illnesses to household

Knows your terms.

In Austria: Pflegestufe, Pflegegeld (the Austrian long-term care allowance) application status, subsidies, power of attorney, SVNR, WKO (Austrian Economic Chamber) registration, SVS (Austrian social insurance for the self-employed) costs - the fields of your everyday work are there natively. No foreign tool bent to fit, where “Pflegestufe” has to go into a free-text field.

Mobility section of the assessment with standardised selection fields

Caregivers: suitability at a glance.

Qualifications, German skills, work experience, driving licence, ID documents with expiry date, daily rate, weekend availability, standard rotation length - recruiting and planning see immediately who fits.

Caregiver profile with qualifications, German skills and availability

New clients enter their own details.

You send a single-use link, the family fills in the guided form - and a finished, complete client profile is in the system. No data entry effort, no transcription errors. The link only shows what you release.

Large profiles, safely under control.

Field search jumps straight to any field - type “fall risk” instead of scrolling. Change protection prevents routine edits from accidentally regenerating rotations. And every file - contract, certificate, medical report - is securely attached to the right record.

For those who want the details

  • Master data incl. SVNR, insurance, marital status, citizenship; legal representative + up to 4 contact persons
  • Complete care assessment (9 areas); caregiver's living arrangements (room/bathroom, internet, rest period, food budget)
  • Contract details: start date, term, rotation length, assigned caregivers, automatic invoice creation
  • Caregivers: rates & finances (daily/hourly rate, IBAN/BIC, SVS, WKO, CNP), documents per caregiver
  • Self-onboarding with a curated, approved set of fields and automatic profile creation
  • Stop triggers, field search, change protection; file storage per record - separated per agency, with a deletion warning when files are attached

See a complete client profile live - from assessment to contract.

30 minutes, the real system, your questions first - no slides.

Made in Austria. In use in Austria, Germany and Switzerland.