Last updated: 13 August 2026
MaidPlus comes from the German market and the partner network to Eastern Europe, HerzensManagement from the Austrian agency and from automation. An objective comparison, as of August 2026.
MaidPlus positions itself as an all-in-one system for 24-hour care agencies, from enquiry to invoicing, and comes with MaidConnect, a platform that connects German agencies with Eastern European recruitment agencies. AI matching and chatbots are advertised; pricing consists of three packages with a base fee plus a variable share per active customer — the provider does not state any euro amounts.
HerzensManagement states its price: €7 per active client per month in the base package, €11 for the full package, no base fee, no setup fee. Plus automatic rotations with changeover days, contracts built from more than 400 placeholders with signing on a mobile phone, recurring invoices to families with BMD export (to the Austrian accounting software BMD) and AI search across your agency data.
In short: MaidPlus is strong if your business depends on the Eastern European partner network. We are strong if your business depends on day-to-day administration — and with us, you know in advance what it costs.
Based on the public product pages of both providers, as of 13 August 2026. “Not publicly documented” means: the provider makes no public statement on it.
| HerzensManagement | MaidPlus / Catileo | |
|---|---|---|
| Origin and market | Graz, Austria | Germany, plus partner network in Eastern Europe |
| Pricing model | €7 base, €11 full package per active client, no base fee | 3 packages: base fee plus variable share per active customer |
| Euro amounts public | Yes | no |
| Setup fee | none | not publicly documented |
| Client and caregiver management | Yes | Yes |
| Structured needs assessment | Yes | Yes |
| Placement pipeline | Yes | Yes |
| AI matching | Yes | Yes |
| AI search across your own agency data | Yes | Yes |
| AI job adverts and chatbots | no | Yes |
| Automatic rotation planning with changeover days | Yes | Yes |
| Self-entry by the family via link | Yes | Yes |
| Document templates | Yes, 400+ placeholders | Yes |
| Signing on a mobile phone | Yes | Yes |
| Automatic recurring invoices | Yes | Yes |
| Sending and partner agencies | not publicly documented | Yes, incl. MaidConnect |
| Partner billing and commissions | not publicly documented | Yes |
| Cross-border caregiver management | partially | Yes |
| Austrian fields: Pflegestufe (the Austrian care level), SVNR (Austrian social security number), subsidies | Yes | no, German logic |
| BMD export | Yes | not publicly documented |
| SMS | not publicly documented | Yes |
| App access for relatives incl. chat with automatic translation | Yes | not publicly documented |
| App for caregivers | Yes, Android and iOS | partially documented |
| Money-back guarantee | 6 months from go-live | not publicly documented |
| Free data migration when switching | Yes | not publicly documented |
Table scrolls horizontally. “Not publicly documented” means: the provider makes no public statement on it — not that the feature is missing.
MaidPlus works with a fixed monthly base fee plus a variable share, without publishing the amounts. With us there is no base fee: €7 per active client per month in the base package, four modules at €1 each, €11 for the full package. An agency with 20 clients therefore pays between €140 and €220 a month — and that is stated on the website, not only in a quote.
See pricing →The system generates the rotations for the coming months, handles changeover days separately, detects conflicts and moves future rotations in one go. Every change is recorded in the history, so that in the event of a dispute it is clear who planned what and when.
More about rotation planning →Via the app, relatives get an overview of the state of health, their invoices and contracts, and a chat with the caregiver that is translated automatically. In group chats, all relatives come together with the agency. This takes a good share of the daily phone calls off your office's hands.
Book a demo →With MaidConnect, MaidPlus offers its own platform that connects German agencies with recruitment agencies in Eastern Europe, plus partner billing, commissions and cross-border caregiver management. This layer is not publicly documented for us today. If your caregivers mainly come through partner agencies abroad and you want to handle the billing for these relationships in the system, MaidPlus is further ahead there.
Show us the cancellation confirmation from your current provider: until the end of your notice period you use HerzensManagement free of charge, and your payments only start in the first month after that — at the switching price of €4.50 per client per month with all four modules, valid for contracts signed by 31 October 2026. The regular price is €7 per client per month, €11 for the full package. We migrate your data free of charge, and you are up and running in 7 days. If it's not the right fit: money back for 6 months from go-live, with a simple email.
All information on MaidPlus and Catileo comes from the provider's publicly accessible product pages, as of 13 August 2026. We only compare publicly documented features and assess neither the quality nor the cost-effectiveness of other providers. If any information is no longer accurate, write to us at [email protected] — we will correct it promptly.
Made in Austria. In use in Austria, Germany and Switzerland.