Last updated: 13 August 2026
Both come from Austria, both focus strongly on mobile. The difference lies in how much agency management sits behind it. The objective comparison, as of August 2026.
Annny is very strong on mobile: contacts, appointments, visits and tasks, automatic free-text translation and an interface in nine languages. For communication between caregiver, family and registered nurse, this is well solved.
HerzensManagement also covers what keeps your office busy all day: rotations that extend themselves, care contracts that fill themselves from over 400 placeholders and go out for signature on their own, recurring family invoices with BMD export (for the Austrian accounting software BMD), a placement pipeline and AI matching. Plus a dedicated app for caregivers and relatives — including a chat in which the family writes in German and the caregiver reads it in her native language.
In short: Annny is a very good app. HerzensManagement is the system you run your agency with — with an app on top.
Based on both providers' public product pages, the company register and the app stores, as of 13 August 2026. “Not publicly documented” means the provider makes no public statement on it.
| HerzensManagement | Annny | |
|---|---|---|
| Main focus | Agency management plus apps | mobile care and communication |
| Price publicly available | Yes: €7 base, €11 full package per client/month | no, quote on request |
| Client and caregiver management | Yes | Yes |
| Structured needs assessment | Yes | Yes |
| Prospects and leads | Yes | partly documented |
| Placement pipeline | Yes | partly documented |
| AI matching | Yes | partly documented |
| AI search across your own agency data | Yes | partly documented |
| Automatic rotation planning | Yes | Yes |
| Document templates | Yes, 400+ placeholders | Yes |
| Signing on a mobile phone | Yes | partly documented |
| Automatic recurring invoices | Yes | partly documented |
| BMD export | Yes | not publicly documented |
| Austria-specific fields: Pflegestufe (the Austrian care level), SVNR (Austrian social insurance number), subsidies | Yes | partly documented |
| Multilingual interface | German, app with automatic chat translation | nine languages |
| Automatic free-text translation | Yes, in the chat | Yes |
| App for caregivers | Yes, Android and iOS | Yes |
| App access for relatives | Yes, incl. group chat with the agency | Yes |
| Mobile care documentation | Yes, incl. time tracking and voice documentation | Yes |
| Multi-tenant / white-label | Yes | partly documented |
| Money-back guarantee | 6 months from go-live | not publicly documented |
| Free data migration when switching | Yes | not publicly documented |
Table scrolls horizontally. “Not publicly documented” means the provider makes no public statement on it — not that the feature is missing.
Record the enquiry, assess needs in a structured way, propose a caregiver, place them, generate the contract and have it signed, create the rotation, invoice automatically every month, hand over to accounting via BMD export. That is the path a 24-hour care agency follows every day — and we map it completely.
See all features →
The system generates and sends recurring family invoices on schedule, with payment status, invoice series, multiple bank accounts and transport costs. The BMD export brings everything into your Austrian accounting without retyping.
More on invoicing →
The chat in the HerzensApp translates automatically, in both directions. Relatives also see the state of health, their invoices and contracts, and in group chats all relatives come together with the agency. So you don't need a second app for communication.
Book a demo →Annny offers its app interface in a total of nine languages. Our interface is in German; with us, translation happens in the chat. If your caregivers need the complete user interface in their native language, Annny is further ahead there today. Annny also has a recognisable focus on mobile visit and registered-nurse workflows.
Show us the cancellation confirmation from your current provider: until the end of your notice period you use HerzensManagement free of charge, and your payments only start in the first month after that — at the switching price of €4.50 per client per month with all four modules, valid for contracts concluded by 31 October 2026. The regular price is €7 per client per month, €11 for the full package. We migrate your data free of charge, and you are up and running in 7 days. If it's not right for you: your money back for 6 months from go-live, informally by email.
All information on Annny comes from the provider's publicly accessible product pages, the Austrian company register and the app stores, as of 13 August 2026. We only compare publicly documented features and do not assess the quality or cost-effectiveness of other providers. If any information is no longer accurate, write to us at [email protected] — we will correct it promptly.
Made in Austria. In use in Austria, Germany and Switzerland.